Receptionist at Unibail-Rodamco-Westfield / Jobsxl

Unibail-Rodamco-Westfield (URW) is the premier global developer and operator of flagship shopping destinations. With a portfolio valued at over ?65.2 billion, the company owns and operates 92 shopping centres, including 56 flagshipsin the most dynamic cities in Europe and the United States. Our centres, welcoming 1.2 billion visits per year, are present on two continents and in 13 countries, and provide a unique platform for retailers and brands ? with an exceptional and constantly renewed experience for customers. The Group also has the largest development pipeline in the industry, worth ?11.9 billion, focused on building the shopping and lifestyle destinations of the future. In addition, URW distinguishes itself in the communities we serve through our Better Places 2030 agenda, an ambition to create places that respect the highest environmental standards and contribute to better cities and communities.

Our 3,700 talented professionals, at the forefront of innovation, possess the skills and are committed to the engagement and teamwork required to drive performance and generate superior value.

The Receptionist is essentially the first and last impression of URW to all of our vendors, retailers, and customers. They are responsible for greeting customers and tenants, answering and directing phone calls, and performing routine tasks including scheduling, filing, and other clerical duties.


a) Receives visitors and hosts them while directing them to the proper employee.

b) Answers phone calls and relays messages to appropriate employee.

c) Performs various clerical and typing duties for office staff, including tasks related to the workload to assist the center Administrative Assistants and Management Team

d) Maintains a clean and inviting atmosphere to the reception area, greeting guests and making them feel comfortable.

e) Manages conference rooms and ensures a hospitable environment for hosting meetings.

f) May assist other mall departments when necessary, such as monitoring security radio transmissions.

g) Handles incoming mail and sorts for delivery to office staff.

h) Provides clerical, secretarial backup in the absence of other secretarial staff including center secretary ex. Data entry, maintaining logs and filing systems

i) Provides world class service to visitors

Skills/Job Requirements

a) Must be skilled with most PC (word processing and spreadsheet) applications.

b) Have a positive attitude and be a team player.

c) Experience dealing with the public in a service or hospitality environment preferred.

If you?ve ever wanted to be part of an innovative business, on the cutting edge of developing and evolving the shopping experience for customers, this is your chance!

URW is an equal opportunity employer that embraces diversity of backgrounds, perspectives, experience and skills. We offer a collaborative, innovative, achievement focused culture with unique opportunities for growth in a global company and we evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Job Type: Full-time


  • Front of House: 1 year (Preferred)
  • Retail Environment: 1 year (Preferred)
  • receptionist: 3 years (Preferred)


  • High school or equivalent (Preferred)

Work Location:


  • Health insurance
  • Dental insurance
  • Vision insurance
  • Retirement plan
  • Paid time off
  • Professional development assistance
  • Tuition reimbursement


Ergonomic Workspace:

This Company Describes Its Culture as:

  • Detail-oriented — quality and precision-focused
  • Innovative — innovative and risk-taking
  • Outcome-oriented — results-focused with strong performance culture
  • Stable — traditional, stable, strong processes
  • People-oriented — supportive and fairness-focused
  • Team-oriented — cooperative and collaborative
  • Aggressive — competitive and growth-oriented

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