Patient Flow Assistant at Loma Linda University / Jobsxl

UH: Cancer Clinic-
Our mission is to continue the teaching and healing ministry of Jesus Christ. Our core values are compassion, integrity, excellence, teamwork and wholeness.
The Patient Flow Assistant, Cancer Center, performs designated direct and indirect age-specific and developmentally appropriate patient care under the direct supervision of the Registered Nurse (RN) and/or physician in the clinic environment to perform secretarial and clerical aspects of patient care; performs designated procedures, e.g., vital signs, ambulation, urine and stool specimen collection. Assists patients with positioning and transfer, e.g., in and out of chair or bed, toileting; ensures privacy and modesty of patients. Transports patients to ancillary departments for diagnostic testing or interventions when requested. Performs duties within scope of practice and in accordance with policies, procedures, and techniques; seeks information and clarification when necessary. Follows policies, protocols, techniques, and guidelines. Assists with ensuring optimum and efficient clinic operation and patient flow. Utilizes interpersonal skills to maximize excellence in customer service, safe patient care, and professionalism. Contributes to a work environment of caring and cooperation among a culturally diverse workforce and patient population. Performs other duties as needed.
High School Diploma or GED and successful completion of and approved Certified Medical Assistant or Certified Nursing Assistant (CNA) program required. Minimum six months of clinic environment experience or acute care nursing assistant experience preferred. Minimum one year of unit and medical secretary experience preferred. Minimum one year of college and/or equivalent experience in medical or computer knowledge or previous computer experience preferred.
Able to read; write legibly; speak in English (and Spanish preferred) with professional quality; use telephone, computer, printer, and software programs necessary to the position; operate and troubleshoot patient care equipment required for position; perform basic patient care activities using proper body mechanics and safety precautions. Able to relate and communicate positively, effectively, and professionally with others; be assertive and consistent in following policies; work calmly and respond courteously when under pressure; collaborate with the healthcare team: accept direction. Able to communicate effectively in English (and Spanish preferred) in person, in writing, and on the telephone; think critically; follow directions; perform basic math functions; manage multiple assignments effectively; organize and prioritize workload; work well under pressure; collaborate with RN to problem solve; recall information with accuracy; pay close attention to detail; function within scope of practice. Able to distinguish colors, hear sufficiently for general conversation in person and on the telephone; identify and distinguish various sounds associated with the work place/patient care; see adequately to read computer screens, medical records, and written documents necessary to position; discern temperature variances through touch.
Basic Life Support (BLS) certification required. Medical Assistant certification or diploma or Certified Nursing Assistant certification required.

Additional Information

  • Organization: Loma Linda Univ Medical Center
  • Employee Status: Regular
  • Schedule: Full-time
  • Shift: Day Job
  • Hours Description: NO weekend or holiday requirements!
  • Days of Week: Monday, Tuesday, Wednesday, Thursday, Friday
  • Saturday Hours: OFF
  • Sunday Hours: OFF

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