Office Specialist at University of Arizona / Jobsxl

Position Summary

The University of Arizona (UA), Campus Health Service?s (CHS) Billing & Claims (BUSO) department seeks a qualified candidate for the position of Office Specialist.This position will coordinate the activities associated with the daily operations of the BUSO department. This includes, but not limited to: workman?s compensation, commercial medical insurance follow-up, eligibility and benefits, customer service, cashiering/daily deposits, billing and registration inquires.

The UA CHS is the first fully accredited college health service in the nation and is ranked as the 4th best college health service in the U.S. in the 2019 Princeton Review. It is a diverse organization of over 150 employees who are committed to improving the health and safety of adolescent and adult college students. Come be a part of a team that promotes health, wellness and safety to the UA and the surrounding Tucson community. For more information on the Campus Health Service, please go to

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; state retirement plan; access to UA recreation and cultural activities; and more!

The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please click here.

The University of Arizona is in the process of creating a new classification and compensation architecture. This University Career Architecture Project (UCAP) will revolutionize the way we think about professions and manage compensation at the UA. It is a two year initiative that will replace the current classified staff and appointed professional categories of employment with market-based job functions and families. As an applicant, UCAP will create clearer career paths and opportunities and will help you make more informed pay decisions. To learn more about this project, please visit

Duties & Responsibilities

  • Maintain medical insurance billing processes.
  • Code all commercial insurance claims correctly.
  • Verify and checks eligibility of commercial insurance.
  • Post insurance checks, patient checks and credit cards to self-pay accounts.
  • Verify and check all charges posted to patient account prior to submitting to commercial insurance.
  • Follow-up on all medical insurance claims submitted.
  • Investigate rejected claims and make revisions for approval.
  • Responsible for making sure both patients and insurance companies have been billed accordingly for services rendered.
  • Additional duties as assigned.

Knowledge, Skills, & Abilities

  • Must be detailed orientated.
  • Good communication (written and verbal) and organizational skills
  • Ability to multi-task/work well under pressure.
  • Excellent customer service skills.

Minimum Qualifications

  • Proficient in Windows programs such as Word, Excel and PowerPoint.
  • Experience with a computer/electronic medical record system

Arizona Board of Regents Minimum Qualifications

Three years of office/clerical experience which includes one year in a directly related function; OR, a Certificate in Secretarial Science AND two years of secretarial/clerical experience; OR, any equivalent combination of experience, training and/or education.

Preferred Qualifications

  • An Associate?s degree in Business Administration with 2 years of medical insurance billing and medical insurance follow-up experience;
  • Certified in coding; OR, one year of coding experience.

Full Time/Part Time Part Time Number of Hours Worked per Week 30 Job Category Clerical and Office Benefits Eligible Yes – Full Benefits FLSA Non-Exempt Posted Rate of Pay $14.42 Per Hour

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