[Full-time] Administrative Assistant at Arizona Biomechanics

Location: Arizona
Job Summary

Responsible for the operations and administration side of a physical medicine and rehabilitation office. Ensures office is running smoothly by supervising office staff, hires, terminates, and trains employees, and oversees the billing portion of the office.

Primary responsibilities

  • Being the ?patient concierge? assisting patients with anything that they may need
  • Oversee collections.
  • Schedule appointments via phone and text while at the clinic
  • Schedule appointments via phone and text via cell phone when the clinic is closed
  • Complete our new patient start-up process with new patients
  • Maintain medical records.
  • Reconcile account information.
  • Pay medical office bills.
  • Arrange cleaning staff.
  • Arrange for emergency maintenance for computer systems
  • Order medical and office supplies.
  • Process company’s response to claims.
  • Delegate responsibilities.
  • Perform data entry and processing.
  • Develop and implement office policies and procedures.
  • Formulate objectives and processes.
  • Provide educational material for patients.
  • Complete drop-offs of educational material to medical practices
  • Manage workflow by assigning tasks to other administrative employees daily, ensuring that deadlines are met and work is completed correctly
  • Implement and monitor programs as directed by management
  • Further develop the existing position by maintaining checklists and an employee handbook

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