Under minimal supervision, this position provides administrative and clinical support for multiple physicians in the Division of Hematology and
Oncology. Serves as the liaison between the academic and clinical settings, as well as for patients. Makes travel arrangements and reservations. Schedules appointments. Orders supplies, maintains databases and reports. Drafts and types correspondence. Handles
confidential information. Assists in verification of insurance and processes medical record requests.
EDUCATION AND EXPERIENCE:
Required: High school diploma or equivalent and five years responsible clerical experience involving standard secretarial duties. Must: (1) type 45 words per minute accurately; (2) demonstrate proficiency in a Windows environment; (3) display excellent verbal
and written skills; (4) must be able to compose, edit and proofread work and (5) possess exceptional telephone & customer service skills; (6) have experience working in a medical office setting.
Preferred: Knowledge of Medical Terminology, IMPACT, IDX, Horizon, Oracle FN.
LICENSE, CERTIFICATION AND/OR REGISTRATION:
TRAITS & SKILLS:
Must be self-directed / self-motivated; must have
good communication and interpersonal skills. Must be able to: (1) perform a variety of duties often changing from one task to another of a different nature without loss of efficiency or composure; (2) accept responsibility for the direction, control and planning of an one?s own work; (3) work independently; (4) recognize the rights and
responsibilities of patient confidentiality; (5) convey empathy and compassion to those experiencing pain, physical or emotional distress and/or grief; (6) relate to others in a manner which creates a
sense of teamwork and cooperation; (7) communicate effectively with people from every socioeconomic, cultural and educational
background; (8) exhibit flexibility and cope effectively in an ever-changing, fast-paced healthcare environment; (9) perform effectively
when confronted with emergency, critical, unusual or dangerous situations; (10) demonstrate the quality work ethic of doing the right thing the right way; and (11) maintain a customer focus and strive to satisfy the customer’s perceived needs.
UA Health Services Foundation (UAHSF) is proud to be an AA/EOE/M/F/Vet/Disabled employer.