Bakersfield Memorial Hospital is a 426 bed acute care medical center offering a full range of services including the Sarvanand Heart and Brain Center, Grossman Burn Center at Memorial Hospital, expanded maternity and family care, the Lauren Small Childrenas Center, orthopedic services, wound care center, 24-hour emergency care and general/outpatient surgery. Memorial Hospital is a Childrenas Miracle Network Hospital and is home to the Bakersfield Ronald McDonald House. Memorial Hospital is a member of Dignity Health and is a trusted community partner, serving residents of Bakersfield and Kern County with quality, compassionate care since 1956. Learn more by visiting Bakersfield Memorial Hospital.
The Care Coordinator Assistant provides clerical, secretarial and administrative support for the Care Coordination department. Under the direction and supervision of the licensed staff, the Care Coordination Assistant preforms the following activities and processes ; post-acute care coordination (SHF, HHC, DME, Hospice , etc. ,) revenue related activities (authorizations, certifications and payer communications ), stocking and monitoring office supplies and equipment and maintaining accurate and complete departmental records. This position may function as the point of contact for the department, and is responsible for the professional and timely response to calls, messages and the forwarding of communications to the responsible party.
The Care Coordinator Assistant may be assigned other duties within the scope of the role, including, but not limited to, scheduling, faxing, auditing, transcribing, filing, delivering, sorting, editing, tracking and correlating the departmentas documentation, records and forms. This positions emphasis will be on optimizing the licensed staffsa productivity by providing clerical support, managing confidential patient information and ensuring the compliant and accurate management of departmental records and communications. The Care Coordination Assistant performs these duties according to applicable hospital policies, standards of practice and Federal and State regulations.
Registered Nurse, RN, Case Management, CM, CM certification, BSN, Care Coordination, Care Coordinator, Acute Care, Hospital, #RNcarecoordination
- Two years of vocational training, medical office experience or relevant work experience required. If operational conditions permit, training a candidate without the required experience may be considered
- Demonstrated experience in Microsoft Office, typing, and computer data entry
- High School Graduate or equivalent education
- Excellent customer service and presentation skills are a must
- Strong interpersonal and written communication skills are essential
- Demonstrated ability to apply analytical and problem solving skills
- Demonstrated ability to manage multiple tasks or projects effectively
- Ability to work independently as needed with a high degree of detail orientation
- Ability to work efficiently in a fast-paced environment with changing priorities
- Associates Degree preferred
The position is represented by SEIU United Healthcare Workers.
Equal Opportunity Dignity Health is an Equal Opportunity/ Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here.Dignity Health will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractoras legal duty to furnish information. 41 CFR 60-1.35(c).
External hires must pass a post offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at
and let us know the nature of your requestA. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).A Dignity Health participates in E-verify.