Abides by and enforces all compliance requirements and policies and performs these responsibilities in an ethical manner consistent with the organization’s values; adheres to hospital policies including confidentiality; provides training and orientation of new departmental employees; requires minimal supervision to safely perform essential functions; processes radiology orders by using fax machine, as well as scheduling cue in Cerner, PACS, and Radiology Powerchart, utilizing computer terminals and/or computer systems; utilizes proper body mechanics when moving equipment and supplies that are necessary to perform essential functions; schedules appointments for patients according to established procedures including maintaining scheduling log book, obtaining pre-certification information and providing preparation procedures for examinations at various clinics; answers telephone inquiries and provides basic information regarding available appointment times; prepares orders and requisitions for appointments; reviews orders for completeness and accuracy of CPT and ICD9 codes and follows-up with providers when appropriate coding and documents are not available; scans insurance information using Cerner; mails/faxes reports as needed; burns Cds and uploads images as requested; calls patients to remind them of scheduled appointments and to verify demographic information for billing purposes; obtains medical records release authorization in accordance with HCFA guidelines and risk management policies; monitors workflow and provides any needed assistance to ensure services provided are adequate; reports problems with equipment to a supervisor; communicates and uses appropriate customer relation skills with physicians, patients, families and healthcare team in person and via telephone; responds to overhead pages; accepts and completes all duties positively and without conflict; cooperates, helps others and improves the performance of the unit; completes all mandatory unit, educational and hospital requirements; utilizes cost effective practices in performing all aspects of the job; adheres to current Infection Control and Safety Standards; participates on committees as assigned; participates in Performance Improvement activities as assigned; regular and prompt attendance; ability to work schedule as defined and overtime as required; related duties as required.
High school diploma or equivalent and two years of clerical and/or secretarial experience. Medical Office experience is preferred.
Working Days and Hours
Monday – Friday
8:30 a.m. – 5:00 p.m.
Applications for this position will be submitted using our new employment application system. If you are interested in applying for this position, click on the “Apply Here” link below to be redirected to the new system.
If you have not previously applied in the new system, you will need to create a new account and application, by following the link above.
If you need assistance with the new application process, contact Human Resources at 251-460-6133.
The University provides benefits to eligible University of South Alabama and USA HealthCare Management LLC, employees based on employment status – regular or temporary – and position FTE (hours worked per week), length of service, and other criteria. Refer to specific benefit plans for information regarding eligibility and coverage for eligible dependents. Several of the University’s benefit programs require staff to enroll within a specified period of time or wait to make changes until the annual open enrollment period.
For more information on University of South Alabama benefits go to: